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Official Microsoft study guide for the skills you need on the job—and on the exam. Learn how to deliver next-generation messaging and collaboration to your organization—and prepare for the Microsoft® Certified Professional (MCP) exam—with this official Microsoft study guide. Work through the modular system of lessons and hands-on exercises to gain practical experience installing, managing, and troubleshooting Microsoft Exchange 2000 Server. As you build these real-world system support skills, you’re also preparing for MCP Exam 70-224—a key elective on the MCSE track. HERE’S WHAT YOU’LL LEARN. • Installing or upgrading to Exchange 2000 Server • Configuring Active Directory™ services, administrative groups, and Public Folder solutions • Deploying clients such as Microsoft Outlook® and Outlook Web Access and configuring recipient objects for e-mail, Instant Messaging, and Chat • Troubleshooting messaging connectivity and resolving problems with clients, routing, foreign mail systems, and links between servers • Strengthening server security using v.3 certificates, virtual servers, and Key Management Server • Optimizing messaging, collaboration, and calendaring services, including managing the Microsoft Web Storage System • Developing a backup and recovery plan for system and user data