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Your official Microsoft study guide for MCSE Exam 70-210. Learn how to set up and support the Windows® 2000 Professional operating system—and prepare for the Microsoft® Certified Professional (MCP) exam—with this official Microsoft study guide. Work through the modular system of lessons and exercises for practical experience installing, administering, and troubleshooting this next-generation desktop environment. As you build these real-world system support skills, you’re also preparing for MCP Exam 70-210—a core requirement on the new MCSE track for Windows 2000. HERE’S WHAT YOU’LL LEARN: • Installing or upgrading to Windows 2000 Professional using automated and remote setup tools • Administering access to shared files, folders, and printers • Configuring and managing hardware devices, drivers, network adapters, and remote mobile hardware • Troubleshooting the Windows 2000 desktop environment—user profiles, desktop settings, multiple locations, fax support, and other services • Monitoring system memory, disk, and application performance • Implementing the TCP/IP network protocol; linking computers and shared resources using dial-up and virtual private network connections • Helping ensure data and system security through Group Policy, Encrypting File System, and local shares and accounts HERE’S WHAT’S INSIDE: • Comprehensive self-paced training manual that maps to MCP exam goals and objectives • Skill-building practice exercises that help you apply what you learn to the job • Lesson summaries and end-of-chapter review questions to help gauge your progress An electronic version of this book is available on the companion CD.